RDM Embedded Database Professional Services Developer Assistance

This service provides customers ad-hoc design and development assistance, and is typically used by proficient customers wanting "insurance". With this service, a customer may call, conference, or email a product and/or service specialists (during work hours) with questions on product functionality, usage, application design concepts, application development techniques, and test results. This service is purchased in blocks of hours (e.g. several question sessions spread over a complete project), or per day (e.g. customer wishes specialists participation in a design/code review). Time spent on individual ad-hoc questions will be accurately tracked.